We gather the most asked questions on our site. Find the answers below. If you have an additional question, feel free to contact us.
What is Capitol Christmas Tree shipping options?
We have two different shipping options: by air and by ground. Delivery time will vary depending on your location, types of order and delivery option you choose. We are very sorry if we cannot ensure the exact delivery time, as the shipping company service time depends on the weather and the busy holiday season. However, we will provide you a tracking number guaranteed from tconfirmation to delivery period.
What month do you accept orders?
Every 5th of November we start to collect orders until the 20th of the same month. Shipping starts from the 25th of November. Take note: You are the one to tell us what time you want us to deliver your orders.
I want to place a wholesale order. Do you accept wholesale orders?
Yes, we accept wholesale or bulk orders. If you would like to order more than 20 trees, kindly inform us through our email account to include the details of your request.
Up to where do you ship?
Currently, we do shipping around the country only.
How much does the shipping cost?
Capitol Christmas Tree is always happy to serve you better hence, our shipping cost is free to all who choose ground shipping option.
Besides of a live Christmas tree, do you have any products to sell?
Yes, we have a wide range of handcrafted ornaments that are readily available to hang on your Christmas tree. We have wreaths as well.
What if I’m not satisfied with my order? Do you accept back orders?
Capitol Christmas Tree always strives to give you better services to ensure the satisfaction of our customers. As of now, we do not accept back orders. However, if you are not satisfied with your order, contact us to fix that issue.